ABOUT

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Founded in France in 2013 by two French DIY enthusiasts amazed at the lack of digitalization in the market, ManoMano is now present in 6 European countries (France, Belgium, Spain, Italy, Germany, UK), federates over 5,000 sellers and now offers the widest range of DIY and gardening products online (+19 million products references).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

MISSIONS

We are looking for a driven Tool Specialist Assistant to join our dynamic team and assist in driving growth through data-driven insights. Your primary responsibility will involve establishing processes within CRM tools (Zoho Suite) to enhance the efficiency of various business programs across different strategic scopes, along with developing reports to track performance.

Additionally, if you thrive in collaborative environments and enjoy working with cross-functional stakeholders such as finance, data, tech, sales, logistics, and marketing teams, you'll play a pivotal role in leading end-to-end projects.

As part of our international group, you'll have the opportunity to work alongside individuals from diverse backgrounds and gain insights into the unique characteristics of each group.

Your missions:

• Collect and prioritize team needs to facilitate a smooth implementation of continuous improvement initiatives.

• Enhance and streamline the operational campaign processes for promotions through automation.

• Facilitate team readiness to endorse new features prepared by the Sales Operations team.

• Oversee data integrity in CRM systems: conduct audits, devise and implement new cross-module KPIs and processes.

• Organize quarterly post-mortems to assess processes and assist in identifying opportunities for improvement.

PROFILE

• Bac +4/+5 graduated from a Top Business/Engineering School (or equivalent university education)

• Autonomous, proactive, detail-oriented and hands-on

• The ability to synthesize and explain your analyses

• A creative mindset to identify solutions & shortcuts

• Excellent speaking and writing in French and English (all communications & meetings are in English or French)

• Fast and enthusiastic learner

• Coding skills: Experience with Excel and SQL working with large data sets is a plus

• Ecommerce experience is a strong plus.

If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labor »